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Effectiveness of Chatbot-Supported Web Program in Postpartum Care

Sponsor: Emine Ilkin Aydin • ClinicalTrials.gov ID: NCT07148778

Registry updated: 2026-10-16

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Description

The purpose of this clinical study was to evaluate the effectiveness of a web-based "Postpartum Care Package" program developed for postpartum women and delivered via a chatbot, and to examine its effects on the postpartum health of mothers and newborns. The key questions it aims to answer are: * What is the impact of the chatbot-supported web-based "Postpartum Care Package" program on the postpartum health of mothers and newborns? * Does the chatbot-supported web-based "Postpartum Care Package" program increase women's accessibility and availability of postpartum care resources?

Interventions

Educational intervention (Behavioral)
In this study, a web-based postpartum care package program supported by a chatbot will be administered to the intervention group. A pre-test will be administered to participants in the intervention group within 24-48 hours after birth. Participants in this group will be informed that they must watch the videos in the educational modules until the sixth week postpartum. Reminder messages will also be sent to participants via the website, email, and phone calls (between days 7 and 14 postpartum and week 3 postpartum). Participants who have completed the module training will be eligible for post-tests at 6 weeks postpartum and 3 months postpartum.

Eligibility criteria

Inclusion Criteria: Women who will be included in the study. * Have given birth between the 37th and 41st weeks of pregnancy, * Be primigravida, * Have not been diagnosed with a high-risk pregnancy, * Have an educational level of primary school or above, * Have no communication difficulties or mental disabilities, * Have access to equipment (mobile phone, computer, tablet, internet) for web-based education, * Have experienced no complications in the mother or baby during pregnancy, childbirth, or the postpartum period, * Voluntarily agree to participate in the study, Exclusion Criteria: * Women who moved outside the province where the study was conducted during the implementation period, * Women who voluntarily withdrew from the study, * Women who did not participate in any phase of the study will not be included in the study.

Conditions

Postpartum Care Web-based Training Chatbot-Based Training

Locations

Yozgat City Hospital — Yozgat, City Center, Turkey (Türkiye)

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Official Source

Data sourced from ClinicalTrials.gov, a service of the U.S. National Institutes of Health.

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